Family Support Center
Request for Support
If your child is experiencing a mental health crisis you should contact:
The National Crisis Hotline at 988 or text TALK to 741741
Spectrum CARES 716- 882-4357
Request for Support Form : Please complete this form if your child or family is in need of assistance.
If you are looking for counseling services to address mental health issues related to anxiety, depression, emotional regulation, relationship issues, family conflict, grief or loss, we help in navigating community resources to locate the most appropriate provider for your child or family. We work with a network of providers that offer services in our schools and in the community.
We can also provide information and resources for financial concerns, food instability, housing instability, recreation programs and assistance for parents and caregivers.
If your child needs someone to talk to after hours, they can text TALK to 741741 and receive immediate support via text or they can call the KidsHelpLine at 716-834-1144. Both of these support services are available 24 hours a day, 7 days a week.
If you are in an unsafe situation, please contact 911
If you are a frustrated parent and overwhelmed by stress and struggling to manage your frustrations, there is also help available. Call the Family Help Center's Parent HelpLine at 716-892-2172
In a crisis and don't know where to turn?
*Call Erie County Crisis Services at 834-3131
*National Suicide Prevention Lifeline 1-800-273-TALK (8255)
Have a Child or Teen in a mental health crisis?
*Call Spectrum CARES (Crisis And Re-Stabilization Emergency Services) 882-4357
*Just Tell One is an online resource that gives talking points for individuals to ask for help and for family members and friends to approach the difficult topic of mental health with a loved one.
*Looking for information on services in Erie County? Call 2-1-1